Moonshine Hotel

The staff was fantastic! Quick and clear communication, friendly, and helpful. We booked the place without sleeping there (our flight left at night), so can’t speak about the beds. The staff allowed us to borrow some towels for our visit to the Xplor Xcaret park on daytime, which was exceptional and very nice of them. The room is decent, you don’t need more for that price. The location is great! Obviously close to lots of bars, but that’s a choice you make to avoid walking a lot, and just sleep with earplugs.

A really fantastic, friendly hotel! The room was very comfortable, air conditioning worked well, great shower pressure with hot water, and a really decent sized balcony overlooking all of the lovely atmosphere outside! There was a big fridge/freezer in the room and adequate facilities to cook meals. The housekeeping staff were all fantastic, towels and linens were changed daily and the room remained clean. Shampoos/soaps/toilet rolls were also provided and topped up as needed. The pool isn’t the biggest but it’s still a great place to cool off. The front desk team are all very welcoming and genuinely lovely people. As it’s a fairly small hotel they know you by name and always wave as you walk past with big smiles and like to chat and get to know you, couldn’t fault them at all, a real credit to the hotel! It’s literally in the heart of all the action, with nightclubs, bars and restaurants around the corner, so of course it can be a little noisy at night, but it’s usually silent after 2am and I could sleep earlier with earplugs. I like to go out though so didn’t mind this at all, the location was perfect!! Just a few minutes walk from the ADO bus station as well so easy to travel around. There’s a 7/11 opposite which is open 24 hours a day, very handy! The beautiful beach is also just a few steps away, honestly, what more could you ask for in such a well priced hotel? I’m already planning my next holiday there!!

The hotel is older but it has a great feel to it and it was very clean. The location is great and the staff was very helpful

Very good location, close to the sea. It's about a 7-minute walk from ADO station. The ferry terminal is about 9 minutes' walk away. The room was clean and had a small refrigerator. But there are no cups. Only a sheet, no blanket, no comforter. I found it very cold to sleep at night and asked the staff for another sheet. There are bars all around, so it is very noisy at night, almost until 2-3 am.

Very good location, good price and nice staff!